Fore Note: Below are three
articles about the ongoing issues with the Tellico Village water and
sewer management, or as some say, the lack of management. The first
article is from WVLT.com, the second is the Tellico Village Property
Owner's Association and the third is from a village activist group.
Complaints filed against
Tellico Village Property Owners Association regarding utilities The
POA operates the utilities for Tellico Village, but complaints are
bringing legal action.
TELLICO VILLAGE, Tenn. (WVLT) -Homeowners in Tellico
Village have been filing complaints to the state to step in and help
solve a problem revolving around their utilities.
The
Tellico Village Property Owners Association is in charge of
utilities such as water and sewage. Neighbors say there were
plans set where neighbors paid $80 a month as fees for the
utilities that would help the community.
“It had a plan to negotiate
some different plans, take that $80 a month off the table
and kind of figure out what some good deals were to plan for
that, and then all of a sudden the $80 came off 10 months or
so later and so there’s still this a little bit of a
confusion,” Lisa Nass, a Tellico Village neighbor said.
The situation has become
confusing for homeowners who want guidance around these
utilities.
“Well, it’s escalated with
not a lot of real specifics in terms of how to actually deal
with the problem going forward,” Nass said.
Neighbors are now filing
complaints with the Tennessee Public Utilities Commission (TPUC),
hoping the Tellico Village Property Owners Association can
be regulated.
The main issue addressed in
the petition is the POA is operating a public utility
without a Certificate of Public Convenience and Necessity (CCN).
The Attorney Generals office
said Tellico Village is considered an HOA and not required
to have a CCN.
But, the complaint filed says
it is not an HOA because it has both residential and
commercial properties. From here, TPUC will hold a meeting,
hear from both the POA and consumers and then determine if
there is cause for a CCN.
From Tellico
Village POA
WHAT THE TPUC
MEANS FOR TELLICO VILLAGE
The POA was notified earlier this week of an inquiry submitted by a
property owner to the Tennessee Public Utility Commission (TPUC) asking
whether or not POA utilities are subject to TPUC regulation. In
response to recent social media commentary mischaracterizing the current
regulatory discussion involving POA utilities, we want to clarify the
facts and provide accurate context.
1. Original Property
Owner Inquiry
The property owner’s original filing did not allege
any wrongdoing or raise concerns about the POA’s utility policies,
rates, or operations. It simply asked TPUC for a legal determination: Is
the POA subject to TPUC regulation? That’s
the sole question under consideration.
2.
Consumer Advocate Division Filing
Following the inquiry, the Consumer Advocate Division of the Tennessee
Attorney General’s Office filed a Petition to Intervene. Like the
original inquiry, their filing did not include
any complaints about the specific operation or financial management of
the POA utilities. They are requesting that the POA show cause why it
should not fall under the TPUC regulation. Again, this is a procedural
administrative matter, not a reflection upon the operations, services,
or rate structures of the POA utilities.
3. The
Core Question
The fundamental issue is whether the POA must submit annual utility
reports to TPUC, not whether our utilities are doing anything improper.
This is a jurisdictional question, not a compliance issue.
4.
Historical Context
The POA utilities have been operating successfully for over 40 years,
long before the TPUC even existed. Our utilities were developed as an
essential part of the Tellico Village Master Plan, which was approved by
TVA and TRDA. We have always obtained the necessary permits through the
Tennessee Department of Environment and Conservation (TDEC) and passed
regular TDEC compliance inspections.
Furthermore, state law has long exempted entities like the POA from
regulation by TPUC, and this exemption has been consistently
acknowledged over the years by TDEC, the Tennessee State Comptroller,
and the Tennessee Association of Utility Districts.
The POA has already met with the Consumer Advocate to further explain
the POA’s statutory exemption from TPUC regulation. We remain confident
that once the Consumer Advocate has reviewed the full background and
legal structure of the POA utilities, this matter will be promptly
resolved.
The POA encourages property owners to direct questions regarding
this matter to POA management via
HelpSpot for reliable information
rather than social media.
We will keep the community updated as we work with the Consumer Advocate
Division on this inquiry.
EMPOWERING TELLICO VILLAGE
BREAKING NEWS July 9, 2025
TVPOA has been busted by the Attorney General of the
State of Tennessee for its water and sewer policies.
Please open and read the link below.
The entire
complaint spans 240 pages. The majority of attachments supporting their
case against our Village are included in the first 15 pages or so.
In short, it states that Tellico Village should come under the authority
of the TENNESSEE PUBLIC UTILITY COMMISSION.
The complaint in Summary:
TN STATE ATTORNEY GENERAL verses TELLICO VILLAGE POA and BOARD OF
DIRECTORS
CONSUMER ADVOCATE'S PETITION TO INTERVENE AND/OR COMPLAINT FOR THE
TENNESSEE PUBLIC UTILITY COMMISSION TO CONVENE A SHOW CAUSE PROCEEDING
AGAINST TELLICO VILLAGE PROPERTY OWNERS ASSOCIATION, INC
Violations of state law:
1. Operation of a public utility without a Certificate of Public
Convenience and Necessity (CCN) in violation of Tenn. Code Ann.
$65-4-201;
2. Failure to pay an annual inspection fee in violation of Tenn. Code
Ann. $ 65-4-301(a);
3. Failure to file a tariff in violation of Tenn. Code Ann. $ 65-5-102;
and4. Charging rates not approved by the Commission in violation of
Tenn. Code Ann. $65-5-101 and/or 65-5-103
OH MY GOODNESS!
The major issue is our providing water/sewer services to commercial
accounts in our Village. Evidently, our lawyer didn't consider this a
problem and overlooked it as an issue. Indeed, the AG stated as much in
the complaint, in his legal opinion regarding the $80 TAP fee added to
our water bills.
The state law exempts HOA/POA’s from needing to be regulated on their
utility operations and rate setting. They consider us a private concern,
and why our board has been able to increase water rates and set the
costing and funding of our water/sewer infrastructure project as they
see fit.
So, what does this all mean going forward?
Well, the complaint has been filed with the Public Utility Commission
(PUC) and is now on the PUC docket, pending a hearing before the
commissioners. If it is upheld, then TV Sewer and Water will come under
the authority of the TPUC, making TV a public utility and governed by
the TPUC.
- It means, they need to get firm estimates of the required
improvements. No “spitballing” and then slapping fees on our bills with
little to no justification.
- It means the Tennessee Public Utility Commission (TPUC) will require
our POA to do what is called a COSS (Cost of Services Study), which
proves out the rates needed to pay for our projects.
- It means the POA will no longer be able to hide water profits in the
General Fund to pay for their "pork" projects, eg, Tanasi clubhouse.
- It means no more TAP fees, ever again, unless they are justified by
the TPUC.
- It means no more using water access, to force us into compliance.
- It means no more selling water at ridiculous rates to generate
profits.
We fully expect the legacy board will have our lawyer fight this, using
our funds, of course, and lining his pockets even more. But the writing
is on the wall.
We should ask the POA Board of Directors not to fight this case brought
against them with our property owners' money. They are in clear
violation of the law. It is futile to defend the indefensible!
Now we need to ask ourselves a big question...how is it our legacy
board, committees, and attorney led us to the point where the state
needs to intervene to correct the negligence and abuse we have
experienced in our village? It's evident that changes need to happen
NOW! We cant wait for November.
I'm sure many of you have questions. Ask the legacy board for answers in
upcoming town halls and POA BOD meetings. We will continue to work for
more information. Please be sure to look for it in upcoming
Newsletters.
OPEN THIS
LINK AND READ THE COMPLAINT....
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