After about two years of digitizing departmental
records, Loudon County officials wait for an improved,
more user-friendly website before all public documents
can be placed online for viewing.
The venture was started by former Mayor Estelle Herron
who, in a previous interview, said the county had been
“needing to do this for many, many years.” At the time
in 2013, she estimated scanning would take at least a
year to complete.
Loudon County Mayor Rollen “Buddy” Bradshaw said
scanning is still currently being undertaken by
full-time employee Carrisa Spoon.
“We’re not really up and going as far as getting it
all out onto the website yet, and payroll is a
little bit different, and some of the stuff in
Tracy’s (Blair, finance director) department because
she has some stuff that can never be destroyed,”
Bradshaw said. “Most of your government documents,
there’s a few after so many years you can shred
those, get rid of those, everything you choose to
dispose of them, but the payroll stuff and some
stuff Tracy deals with you can never get rid of, and
that just continues to grow year after year after
year.”
The goal remains to have all departmental documents,
including Loudon County Commission meeting minutes
and marriage licenses, scanned and placed on the
website. Bradshaw said he will look at the
possibility of shredding any documents the county is
not required to keep when the items are scanned.
“I’m hoping once we get it all in, and we know that
it’s there and know it’s safe, start shredding,”
Bradshaw said. “I’m hoping it’ll happen. Of course,
like I said that’s the ones that we can shred, and I
would probably reach out to CTAS (County Technical
Assistance Services) even before we start that
process to make double sure, ‘Hey, can we start
disposing of some of this now?’ Of course, if we
ever do the shredding we’ll shred and recycle.”
According to CTAS, retention schedules for permanent
holdings include some, but not all records, in
general sessions court, county highway departments,
juvenile court, planning and zoning offices,
register of deeds, sheriff’s office, county trustee,
circuit and criminal courts, accounting and
purchasing departments, clerk and master, county
clerk departments, county election commissions,
mayor offices and education departments.
Bradshaw said disposing of documents no longer
needed could free up space in the county office
building.
Steve Fritts, Loudon County technology director,
said plans to update the website have been put on
hold for “more pressing things,” such as helping
install cables and Internet infrastructure in the
new county office building expansion for the finance
department. He anticipated work on the website will
be back underway sometime as early as January.
“So we’re still working on it,” Fritts said. “We
have got I believe most of the county commission
minutes scanned in most of the books from the
clerk’s office, and we’ve got them broken out into
the individual meetings. That took a long time to
do, so they’re on the website, but the links are not
there because I want to do some other things to get
that ready to go. So we’re still working on the
search functionality, and so it’s just been pushed
back due to other things that have come up. It’s
still on the table.”
Bradshaw said he would like to make the website more
user-friendly, such as implementing a search tool
and adding departmental photos to help “put a face
to the name.”
Fritts said the idea to possibly add a community
calendar to the website and make it mobile-friendly
for cellphones and tablets has also been discussed.
The county’s website has not been optimized for
mobile use, he said.
“I want Steve to do — our IT department, Steve and
Tommy (Lewis, IT assistant), are great at what they
do,” Bradshaw said. “I’m very comfortable to turn it
over to them. ... If we can keep it in-house, I want
to keep (it) in-house.”
The goal is to improve the website before adding
more public documents, Bradshaw said.
“When we put these old documents in, you’ve got to
have a search tool where you’d have, my goodness,
hundreds of thousands if not millions of documents
to look through,” Bradshaw said. “When we add these
in it’s going to be a process of tagging them,
giving them a specific name and along with that a
search tool to add to the website as well. That’s
one thing we don’t have now is a search tool, and
sometimes I’m a little bit more used to it, and I
still have to look several places when I’m looking
for something specific.”
Fritts said Loudon County Commission meeting minutes
currently scanned can be traced back to the early
1970s.
“We’ve got them all broken out into the individual
meetings, and we’ve got them all with a text overlay
so that they’re searchable because when you scan
them in that’s not included most of the time,”
Fritts said. “So we had to go back and add that, so
that added some time.
“But also the way the scanner — some of those
documents, they were not very good copies when they
were put in the books, and so the software that
converts those to searchable text,” he added. “They
didn’t come out good. So, those are going to have to
be a lot of them manually edited.
“So there’s just been things that have come up like
that that have also added time to getting it
finished,” he said.