Attorney general warns of water service line
protection It comes neatly packaged in a business
envelope, complete with an acceptance form and a
handy business reply envelope. But Arkansas Attorney
General Dustin McDaniel says “buyer beware.” The AG
says a warranty being offered to many Arkansas
consumers to provide protection for water service
lines may be literally tossing their money down the
drain. - helena-arkansas.com
Warnings sounded over offer of water line insurance
Better Business Bureau has fielded complaints
As for HomeServe, it has a "D" rating with the BBB and consumers in several states have filed complaints with their Attorney General's regarding the company's marketing. HomeServe has reached settlements with those states with no admittance of wrongdoing. The settlements required them to make it clear in their marketing materials that they were not affiliated with local water companies in those states.
So if you get one of these letters, toss it.